Quality of Service of GSM. A Comparative Internet Access Analysis of Provider in Batam

Cosmas Eko Suharyanto, Pastima Simanjuntak, Fergyanto E Gunawan


The demand for Internet access in Indonesia is very high, followed by telecommunications innovation which is currently growing rapidly. The presence of smartphones has changed the pattern of public communication.There are more consumers access the internet via smartphones. Internet access is provided by the operator cellular. The aim of this study was to perform a comparative analysis of the quality of service (QoS) among GSM providers who provide 4G network in Batam. TIPHON provide a measurement parameters and methodology to conduct QoS analysis. We measure bandwidth, packet loss, delay, and throughput of three mayor GSM providers in Batam. What provider claims about the internet speed sometimes differ from the actual, nevertheless, QoS parameter measurement results provide the fact that it is still in good category. 

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